Legal
Terms and Conditions
Last updated: August 2026
1. Who we are
RotaHQ is a trading name of Htet Min Aung, a sole trader based in the United Kingdom.
Owner: Htet Min Aung (sole trader)
Trading as: RotaHQ
Email: htetminaung.dev@gmail.com
Website: rota-saas-upgrade.emergent.host
These terms are a legal agreement between us and the business using RotaHQ. By creating an account or using the service, you agree to them.
2. What the service is
RotaHQ is a web-based workforce management platform for restaurants and hospitality businesses. It provides scheduling, attendance tracking, payroll, leave management and WhatsApp notifications.
3. Subscription and payment
- Subscriptions are monthly and billed in advance.
- Plans: Starter £19/month · Pro £49/month · Business £149/month.
- Prices are shown in GBP and exclude VAT (VAT will be added if applicable).
- Payment is processed securely via Stripe.
- Subscriptions renew automatically each month unless cancelled.
- We do not give refunds for partial months.
- 30 days notice is required to cancel a subscription.
4. Free trial
- Where a free trial is offered, it lasts 14 days.
- No credit card is required during the trial.
- After the trial, a subscription starts automatically only if you have provided payment details.
- We reserve the right to end a trial at any time.
5. Your data
- You own all data you enter into RotaHQ.
- We do not sell your data to third parties.
- If you cancel, your data stays available for export for 30 days and is then deleted.
- Full details are in our Privacy Policy.
6. Our responsibilities
- We aim for 99% uptime, but we cannot guarantee it.
- We are not liable for losses caused by system downtime.
- We are not liable for errors in payroll calculations — managers must verify all payroll figures before using them.
- Our maximum liability to you is limited to the amount you paid us in the previous 3 months.
7. Your responsibilities
- You are responsible for the accuracy of the data you enter (hours, pay rates, staff details).
- You must not share your login credentials with anyone.
- You must not use RotaHQ for illegal purposes.
- You are responsible for complying with employment law in your jurisdiction.
8. Intellectual property
- The RotaHQ software, design and content belong to Htet Min Aung.
- You may not copy, resell or redistribute any part of the platform.
- Your data remains yours at all times.
9. Termination
- We may suspend accounts that violate these terms, giving 24 hours notice.
- We may terminate accounts with 30 days notice for any reason.
- You may cancel your account at any time.
10. Governing law
- These terms are governed by the laws of England and Wales.
- Any disputes will be resolved in the courts of England and Wales.
11. Changes to these terms
- We may update these terms at any time.
- We will notify users by email 30 days before significant changes take effect.
- Continued use of RotaHQ after a change means you accept the updated terms.